Use Live Mobile Video to Engage Customers & Improve PR
Live mobile video streaming platforms seem to be popping up all over the place these days,m which makes perfect sense since everybody loves engaging with one another using online video these days. Mobile devices are the perfect medium to engage and interact with friends, family members, and even customers while you are on the go or relaxing in the comfort of your own home.
As far as business is concerned, using these powerful mobile live video streaming services is a great way to engage with customers while improving public relations. Whether you know it or not, your customers and fan base are already hanging out on live video streaming services like YouTube Live, Meerkat, Blab, Periscope, Facebook Live, and many others. You have a great opportunity to present your business in a favorable light, and a company interested in engaging with customers and offering them useful information.
Since most customers have a variety of internet-enabled devices, including laptops, tablets, and smartphones, you can engage in digital marketing. Are you going to continue to let this incredible media relations experience go to waste? Or are you going to tap into live mobile streaming video and use it to your PR advantage?
If you are ready to begin will using live video to change your company culture, here are four ways to engage with customers via live video streams.
4 Ways to Engage with Customers on Live Mobile Video
How can you effectively take advantage of the growing trend toward digital marketing?
Tip 1 – Let customers look behind the scenes of your operation
One of the coolest features of mobile live video is that it allows you to engage with customers at any time, day or night. If you want to give your customers a sneak peek at certain aspects of your business, you can let them into your world and allow them to see what goes on behind the scenes of your business. Your customers will truly appreciate getting a glimpse into your world. And they’ll like your company even more for being so open, honest, and upfront with them by letting them see your business in action.
Tip 2 – Use live video to introduce potential customers to your business
Another excellent way to engage with customers via live mobile video streaming is to let them look around your company as you introduce them to your organization. You can let them see the products and services that you offer. Allow customers to directly interact with the staff. The sky’s the limit when using live video streaming via mobile devices. Use these powerful platforms to introduce your business to new customers that are ready to engage with you and buy your products and services.
Another excellent way to engage with customers via live mobile video streaming is to let them look around your company as you introduce them to your organization. You can let them see the products and services that you offer. Allow customers to directly interact with the staff. The sky’s the limit when using live video streaming via mobile devices. Use these powerful platforms to introduce your business to new customers that are ready to engage with you and buy your products and services.Tip 3 – Host an AMA (Ask Me Aanything)
Hosting an AMA via live mobile video streaming is a great way to let your customers know more about your operation, the people working behind the scenes, your goals, your vision, your mission, and anything else that they might ask about. This is an innovative way to directly answer the most important questions that your prospects may have about your business.
Tip 4 – Host customer service webinars
If many of your users have pressing questions that need to be answered about your products and services, an interesting way to help is to host customer service webinars via mobile live streaming. This gives your current customers the ability to interact with your business on an intimate level. It shows your customers that you really care about them since you are willing to get on a live video to help them.
There are many other ways to use live video to engage with your customers. Tap into this powerful and engaging medium today to grow and expand your business by leaps and bounds.